Now, from time to time, we are able to retrieve Gmail accounts if there is a problem. If anything goes wrong with your Gmail account, there's no one to call if something goes wrong. You do have email support, but because there are just so many accounts, it's next to impossible for google to provide any level of engaged support for that product. Google doesn't really do any nasty stuff with your data, but they do certainly make use of that data for advertising and for gaining analytics on their users so they can improve the product and improve their marketing as well.īecause there are literally over two billion Gmail accounts, there's not really much of a support line to go to. Gmail started as a personal consumer service and it's free. Risk of using personal Gmail account for business If you're signing in with your business domain name, then that means you're on G Suite, which is the business version of Google. When you sign in at and you're just using a Gmail account, then you're using the basic consumer version. And the easiest way to tell if you're using G Suite is to look at your login. You're still effectively using the Gmail account. But that's not quite using a business Google account. What businesses do sometimes is they will forward their email in or they'll set up like a retrieval system so it comes into Gmail and then goes back out of Gmail as well. There are a few ways of bringing your business account into a personal Gmail account. That Gmail account is a Gmail account for business. Doesn't everyone get it for free?” And then we realise that the customer has just signed up for a consumer personal Gmail account. We have to kind of inquire and ask, “Well, are you using your domain name? Are you paying for Google apps or a G Suite account?” And the customer says, “No, I just signed up at Gmail. Why you shouldn't be using a Gmail account for your business data.įrom time to time customers come along and say, “I'm already on Google for my business”.
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